Terms And Conditions

Overview

This website is operated by Canny Book Writers. Throughout the site, the terms “we”, “us” and “our” refer to Canny Book Writers. The following terms and conditions govern your use of our website and services. These Terms and Conditions (these “Terms”) apply to all users of this site. Please read them carefully. By visiting our site, you are agreeing to comply with all the Terms of Use set out below. If you do not agree with any part of these Terms then please do not visit this site or use any of its services.

Copyright Policy

The content we create at Canny Book Writers is 100% original work published under the name of our clients. Copyright protection is provided to all work we publish through Canny Book Writers. our clients will own all rights to the material published by us. We do not share any of the rights with our clients or contributors.

We also provide attribution of authorship and copyright information with each copy of the work we submit. This is required to protect our clients’ interests and ensure that they receive credit for all material they have ordered from us. 

Personal Information

Your personal information will be protected according to our privacy policy.

Revisions

  • You may request revisions at any time, but we ask that you do this as early in the process as possible. Doing so will allow us to make sure that your manuscript is ready for editing and production.
  • While we are able to accommodate most requests for revisions, there may be some instances where we cannot make changes without causing significant disruption to the project. In these cases, we will let you know what needs to be done instead and why we cannot accommodate your request.
  • You can expect a response within two business days of submitting a request for revisions.

Project Requirements

Prior to the start of a project, any requirements will be discussed with the clients. Service level disputes should be addressed including how we will engage with you and what you can expect from us during the process of working together. Please take a moment to read our policy carefully, as any misunderstanding regarding these terms and conditions could result in a delay in the completion of your project or an inability to deliver your finished book on time.

 

Refund Policy

You should carefully read and comprehend the refund policy in order to fully understand the rights and limitations covered by the Canny Book Writers.

Only under specific circumstances and under the following terms do we grant refunds:

 

Change of Mind

The customer is entitled to a 100% refund before our writers/editors start working on the project. 

If you choose to cancel your order after we have begun working on it and before it is completed, there will be no refund issued. In this case, however, we may revise your work based on feedback from our readers (for example, adding more material or improving existing content).

Late Delivery

We pride ourselves on “On Time Delivery,” but if for any reason, after at least three attempts to reach us, we are unable to provide the requested service on time, your refund will be processed once it has been determined through documentary evidence that the company was at fault for the delayed delivery.

Incompetent Delivery

We are committed to providing our clients with the highest level of service possible. However, if for any reason you are not satisfied with your order or you have received a book that is not what was ordered, you may request a refund.

 

Refund Time Frame

Our standard refund policy is two weeks. However, we reserve the right to extend this time frame in exceptional cases. If for any reason we are unable to provide you with a refund for your order due to our inability to fulfill them (for example incompetent delivery), then we will issue a credit in exchange for future business.

 

Cases Where A Refund Will Not Be Issued

 We do not issue refunds for the following reasons:

  • The customer has requested a cancellation of their order prior to the completion of their project.
  • The customer has requested a refund after the project has been completed, but more than 30 days have passed since its completion.
  • Cases where the client has not followed our instructions or guidelines.

Use Of Images

We are committed to providing our customers with high-quality images for their book writing projects. The images we provide are used only in accordance with the instructions provided by the client and are subject to copyright laws. All images that are used for the cover, inside pages, and other print media are original content created by our own illustrators or provided by our clients. 

Changes In Terms Of Service:

We reserve the right to make changes to these Terms at any time, effective upon posting on our website. Your continued access to or use of our Service after such changes has been posted will mean that you agree to be bound by the updated Terms as well as those previously posted on this page.

Contact Us:

If at any time after reading these terms and conditions, you have questions or concerns about them, please don’t hesitate to contact us for clarification. You can contact us via our website https://cannybookwriters.com or by emailing us at info@cannybookwriters.com